新卖家试用期

US Academy 美国学院

Policy Center 政策中心

Seller 卖家

Registration and Account Management
注册和账户管理

New Seller Probation Period
新卖家试用期

03/07/202428.8k views 03/07/202428.8k 观看次数

Registration & Operation 注册和操作

What is the New Shop Probation Period?
新店试用期是什么？

To assist new sellers with order fulfillment, all new shops (both individual and corporate) on TikTok Shop are subject to a probation period that limits the number of daily orders sellers can accept and the number of product uploads sellers can list per day.
为了帮助新卖家完成订单，TikTok Shop上的所有新店铺（包括个人和公司）都需要经过试用期，限制卖家每天可以接受的订单数量和每天可以上传的产品数量。

New individual sellers are limited to 100 orders per day.
新个体卖家每天限制100个订单。

New corporate sellers are limited to 200 orders per day.
新的企业卖家每天限制200个订单。

All new sellers are limited to 100 product uploads per day.
所有新卖家每天只能上传100个产品。

Once sellers graduate from probation, sellers are not subject to order limits but are limited to 1,000 product uploads per day.
一旦卖家毕业，卖家将不受订单限制，但每天只能上传1,000个产品。

Tracking Orders During the Probation Period
在试用期间跟踪订单

In Seller Center, individual and corporate sellers can refer to the "New Seller Restriction" box to check the daily order limit on their account.
在卖家中心，个人和企业卖家可以参考"新卖家限制"框来查看他们账户上的每日订单限制。

When sellers click on "More details," they will be directed to an introduction page about the Shop Probation Period. Sellers will also be able to track their current number of orders and their daily order limit here (see images below).
当卖家点击“更多详情”时，他们将被引导到关于店铺试用期的介绍页面。卖家还可以在此处跟踪他们当前的订单数量和每日订单限制（见下图）。

Graduating from the New Shop Probation Period
毕业于新店试用期

There are two ways that sellers can graduate from the New Shop Probation Period.
卖家可以通过两种方式毕业于新店试用期。

Regular Graduation 常规毕业

New sellers automatically graduate out of the Probation Period if they:
新卖家如果满足以下条件，将自动毕业并结束试用期：

Actively sell on TikTok Shop for at least 60 calendar days;
积极在TikTok商店上销售至少60个日历天；

Reach 500 completed orders; and
达到500个已完成的订单；和

Meet performance metrics as defined below:
按照以下定义的绩效指标达成

Seller Fault Cancellation Rate <2.5%
卖家错误取消率<2.5%

Late Dispatch Rate <4.0%
晚发货率<4.0%

Seller Fault Return and Refund Rate <1.0%
卖家责任退货和退款率<1.0%

Early Graduation 提前毕业

Sellers who have been actively selling for at least 30 days can apply to exit the Probation Period early by meeting the following criteria:
至少连续销售30天的卖家可以通过满足以下条件申请提前退出试用期：

Category 类别	Metrics 指标	Criteria 标准
Orders 订单	Days of Activity 活动天数	A seller must have actively sold products on TikTok Shop for at least 30 calendar days. 卖家必须在TikTok商店上积极销售产品至少30个日历天。
Orders 订单		Completed Orders 已完成订单	A seller must have completed at least 500 orders within the 30 calendar day timeframe. 卖家必须在30个日历天的时间范围内完成至少500个订单。
Performance Metrics 绩效指标	Seller Fault Cancellation Rate 卖家错误取消率	A seller's Fault Cancellation Rate must be less than 2.5%. 卖家的故障取消率必须低于2.5%。
		Late Dispatch Rate 晚发货率	A seller's Late Dispatch Rate must be less than 4.0%. 卖家的延迟发货率必须低于4.0%。
		Seller-Fault Return and Refund Rate 卖家责任退货和退款率	A seller's Fault Return and Refund Rate must be less than 1.0%. 卖家的退货和退款率必须低于1.0%。

2.1 How to Apply to Graduate Early From the New Shop Probation Period
2.1 如何提前申请结束新店试用期

2.1.1 Apply via "Raising a Ticket" in Seller Center > Account Help Center.
2.1.1 通过卖家中心>账户帮助中心的“提交工单”进行申请。

Step 1 第一步 Login to your seller account and submit a ticket through the Help Center by clicking on "My tickets." 登录您的卖家账户，通过点击“我的工单”在帮助中心提交一张工单。
Step 2 第二步 Once on the "My tickets" page, click on "Create New Ticket." 一旦进入“我的票务”页面，点击“创建新票务”。
Step 3 第三步 Once on the "Create New Ticket" page, fill in the following: 一旦进入“创建新工单”页面，请填写以下内容： Under the "Topic" field, select "Mission - New shop" from the dropdown menu. 在“主题”字段下，从下拉菜单中选择“任务 - 新店”。 Under the "Details" field, select "Probation Period Early Graduation." 在“详细信息”字段下，选择“试用期提前毕业”。 Under the "Specify Your Issues" field, paste and fill in the template below: 在“指定您的问题”字段下，粘贴并填写以下模板： Hi TikTok Shop team, I would like to apply to graduate early from the New Shop Probation Period. My shop information is as follows: 嗨，TikTok Shop团队，我想申请提前毕业，结束新店试用期。我的店铺信息如下： Shop Name: 店名： Registered email: 注册邮箱： Mobile number: 手机号码： Seller location: 卖家所在地： Click "Submit" and our Service agents will review and respond to your request. 点击“提交”按钮，我们的服务代理将会审核并回复您的请求。

2.1.2 Upload the Required Supporting Evidence
2.1.2 上传所需的支持证据

Sellers will need to upload all the following supporting evidence in their ticket application:
卖家需要在他们的票务申请中上传以下所有的支持证据：

Supporting Material 支持材料	Requirements 要求
Brand Qualification 品牌资质	Sellers must submit clear trademark registration certificates or brand authorizations for at least one (1) branded product. 卖家必须提交至少一（1）个品牌产品的清晰商标注册证书或品牌授权书。 If a seller's products are not branded, trademark registration certificates and brand authorizations are not required. 如果卖家的产品没有品牌，不需要商标注册证书和品牌授权。
Product Qualification 产品资质	If sellers wish to sell Restricted Products, supporting documents must be submitted to prove that the product meets the compliance requirements (such as certificates or testing reports) for at least one (1) product. 如果卖家希望销售受限制的产品，必须提交支持文件以证明该产品至少符合一个（1）产品的合规要求（如证书或测试报告）。

Frequently Asked Questions (FAQs)
常见问题（FAQ）

Can experienced sellers (who already have an established shop on TikTok Shop) exit the probation period when opening a new shop?
有经验的卖家（已在TikTok Shop上建立了店铺）在开设新店时能否退出试用期？

Yes, they can apply to exit the New Shop Probation Period early by submitting the necessary supporting evidence as listed above.
是的，他们可以根据上述列出的必要支持证据提前申请退出新店试用期。

How is the Probation Period different for individual and corporate sellers?
个人和公司卖家的试用期有什么不同？

Individual shops are limited to 100 orders per day and corporate shops are limited to 200 orders per day. Sellers can find their specific number on their Seller Center homepage.
个人店铺每天限制100个订单，企业店铺每天限制200个订单。卖家可以在卖家中心首页找到他们的具体数量。

Where can sellers check their shop's Performance Metrics?
卖家可以在哪里查看他们店铺的绩效指标？

Sellers can check their shop's Performance Metrics in Seller Center.
卖家可以在卖家中心查看他们店铺的绩效指标。

Previous 以前

TikTok Shop Account Closure Policy
TikTok商店账户关闭政策

Next 下一个

INFORM Consumers Act FAQs
消费者知情法常见问题解答

You may also be interested in
您可能也对此感兴趣

Registering for TikTok Shop
注册TikTok商店

Step by step guide on how to register your business on TikTok Shop!
如何在TikTok Shop上注册您的业务的逐步指南！

29.7k views 29.7k次浏览

TikTok Shop Account Closure Policy
TikTok商店账户关闭政策

Overview The TikTok Shop Account Closure Policy covers the process a seller follows to initiate their TikTok Shop closure. All sellers who offer products for sale through TikTok Shop must do so in ac
概述 TikTok商店账户关闭政策涵盖了卖家关闭TikTok商店的流程。所有通过TikTok商店销售产品的卖家必须按照以下步骤进行操作：

17.2k views 17.2k次浏览

Easy Steps to Kick-Start Your Business on TikTok Shop
在TikTok Shop上启动您的业务的简易步骤

Registration - Easy steps to kick-start your business on TikTok Shop Learn about the process of registering for TikTok Shop and the requirements needed to become a seller. Create a TikTok Shop sel
注册 - 在TikTok Shop上启动您的业务的简单步骤了解注册TikTok Shop的过程以及成为卖家所需的要求。创建TikTok Shop卖家账户。

60k views 60k观看次数

TikTok for Shopify - Migrating from 3P App to TikTok for Shopify (1P) App
TikTok for Shopify - 从第三方应用迁移到TikTok for Shopify（一方）应用

This guide is designed to assist sellers in smoothly transitioning from third-party applications to the TikTok Shop for Shopify, our first-party integration. Follow these steps carefully to ensure a s
本指南旨在帮助卖家顺利从第三方应用过渡到TikTok Shop for Shopify，我们的第一方集成。请仔细按照以下步骤操作，以确保顺利完成过渡。

2.5k views 2.5千次浏览

[Video] A Guide to Registering Your TikTok Shop

This video offers guidance around how to register your TikTok Shop.

8.1k views

[Video] A Guide to Seller Center

Check out this video below to learn about Seller Center, your one-stop solution for selling on TikTok Shop.

6k views

TikTok Shop x SFCC - Order Management

Order Creation When you place an order in TikTok Shop, the system automatically activates the CreateExternalOrder API. This results in the creation of the order in SFCC, tagged with the status c_exter

675 views

Menu 菜单

What is the New Shop Probation Period?
新店试用期是什么？
Tracking Orders During the Probation Period
在试用期间跟踪订单
Graduating from the New Shop Probation Period
毕业于新店试用期
Regular Graduation 常规毕业
Early Graduation 提前毕业
2.1 How to Apply to Graduate Early From the New Shop Probation Period
2.1 如何提前申请结束新店试用期
Frequently Asked Questions (FAQs)
常见问题（FAQ）